An external IT department that owns your IT end to end - support, 24/7 monitoring and preventive maintenance, so your people work without interruptions and management can focus on growth.
IT & SECURITY since 2012
Not just another IT vendor - a partner that leads you to success.
Since 2012, ELPC has become a leading name in managed IT and information security in Israel. We deliver end-to-end technology solutions tailored to each business.
Our mission is simple: let businesses focus on their core, while we take care of every technology need - with a team of experienced IT experts committed to the highest level of service.
160+clients on fully managed service
30+professionals on the team
14years of experience
1,665service tickets closed per month
Organizations that already work with us.
Everything your organization needs to run.
IT management, cyber defense, Tier 3 experts and networking - a team that works right alongside you, on-site or remotely. A complete IT department, one point of accountability.
MANAGED IT
IT services
Stable infrastructure management, continuous support and full maintenance.
- 24/7 IT management
- IAM / MDM
- Preventive maintenance & monitoring
- Microsoft 365 & Google Workspace
SECURITY
Information security
Protecting data and infrastructure from threats and leaks.
- Managed MDR
- Resilience & penetration testing
- Initial incident response
- DLP & cloud backup
- AI security
TIER 3 AS A SERVICE
Expert services
A senior expert layer for planning and decision-making.
- Risk assessments
- Gap analysis
- Architecture & cloud
- Strategic IT planning
- Office setup projects
NETWORKS
Networking
Stable, secure and flexible network infrastructure.
- Network architecture
- Firewalls & SD-WAN
- Routing & security
- Passive infrastructure
- Wireless networks
From assessment to proactive management, in 90 days.
A full gap assessment, an annual work plan approved by management, and an ongoing managed service with continuous controls and quarterly optimization.
01Comprehensive gap assessment
A full map of infrastructure, users, vendors and security exposure.
What we actually do
Comprehensive gap assessment
A full map of infrastructure, users, vendors and security exposure.
What we actually do- Kick-off with management: business goals, pain points and plans for the year ahead
- Infrastructure mapping: servers, network, cloud, workstations and licensing
- Review of users, permissions and admin accounts
- Security check: MFA, endpoint protection, backups, patching and exposure
- Mapping vendors, contracts and single points of failure
Deliverable: A gap and risk report, ranked by severity and business impact.
02Work plan
Priorities, budget and timelines - signed off by management.
What we actually do
Work plan
Priorities, budget and timelines - signed off by management.
What we actually do- Prioritizing gaps by risk and business impact
- Defining quick wins to close in the first month
- Budget, timelines and owners for every task
- Presentation and sign-off with management
Deliverable: A management-approved annual work plan.
03Proactive ongoing management
We deal with issues before they become outages.
What we actually do
Proactive ongoing management
We deal with issues before they become outages.
What we actually do- Connecting the environment to monitoring and alerting
- Proper documentation: site file, network diagrams and credentials in a secure vault
- Defining the SLA and a clear ticketing process for staff
- Preventive maintenance and updates on a controlled schedule
Deliverable: A documented, monitored environment with an active SLA.
04Managed IT services
Support, maintenance, identity and device management - in one place.
What we actually do
Managed IT services
Support, maintenance, identity and device management - in one place.
What we actually do- Help Desk for users - remote, and on site when needed
- Managing Microsoft 365, users and licensing
- Device management and orderly onboarding/offboarding
- Handling internet, software and telephony vendors
Deliverable: One point of contact for all of your IT.
05Managed security services
Detection and response, data protection and backup - continuously.
What we actually do
Managed security services
Detection and response, data protection and backup - continuously.
What we actually do- EDR/MDR rollout and 24/7 threat monitoring
- Identity hardening: MFA, Conditional Access and admin accounts
- Email protection and data loss prevention as needed
- Encrypted backup with restore tests and an incident response procedure
Deliverable: Active, documented security controls that support Amendment 13 and ISO 27001.
06Ongoing controls & optimization
KPIs, a roadmap and regular management meetings.
What we actually do
Ongoing controls & optimization
KPIs, a roadmap and regular management meetings.
What we actually do- Periodic reports: tickets, SLA performance, incidents and security posture
- Regular management meetings with KPIs
- Updating the roadmap and budget for the year ahead
- Finding savings in licensing and vendor costs
Deliverable: Full transparency and a plan that evolves with the business.
ISO 27001
ISO 27799
ISO 9001
Approved supplier, Israel Ministry of Defense
ELPC operates in line with ISO 27001 for information security management and is a registered approved supplier of the Israel Ministry of Defense (supplier no. 0011027544).
What is ELPC’s external IT department?
What is ELPC’s external IT department?
ELPC is not just another IT company. We act as your organization’s external IT & Security department and take full responsibility for IT, infrastructure and information security. Instead of managing several vendors or relying on a single IT person, you get a team covering Help Desk, systems, Microsoft 365, cloud, networking, cyber security, Tier 3 experts, project management and a dedicated account manager - all under one point of accountability.
How is ELPC different from a regular IT company?
Most IT companies fix problems after they happen. ELPC manages your technology proactively - with a work plan, KPIs, a roadmap, regular management meetings, advanced monitoring and continuous improvement. We don’t just respond to issues; we work to prevent them.
We have an in-house IT person. Is ELPC still a fit?
Absolutely. ELPC doesn’t replace your IT person - it strengthens them with a broad expert team across systems, networking, cloud, Microsoft 365, cyber and projects.
Is information security included in the service?
Yes. Security is an integral part of the service: endpoint protection, Microsoft 365 security, firewalls, EDR/XDR, monitoring, access management, email protection, backups and business continuity.
How does ELPC prevent outages?
24/7 monitoring, preventive maintenance, patch management, backup testing, performance tuning, security controls and long-term planning - so issues are caught before they affect the business.
30 minutes with an expert
Ready to turn IT from a ticket queue into a system under control?
30 minutes with an ELPC expert - a clear picture of your infrastructure, gaps and risks. No sales deck.